Terms of Use

Terms of Use

Dyadic Consultancy Pty Ltd
ABN: 43 659 071 066
Last updated: April 2026

1. Acceptance of Terms

By accessing and using the Dyadic Consultancy website (www.dyadic.com.au), you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you must not use this website.

2. Use of Website

This website is provided for informational purposes about Dyadic Consultancy’s ISO certification and management systems consulting services. You may use this website for lawful purposes only and in a manner consistent with all applicable Australian laws and regulations.

You must not:

• Use this website in any way that breaches applicable local, national, or international law or regulation
• Use this website to transmit any unsolicited or unauthorised advertising or promotional material
• Attempt to gain unauthorised access to any part of this website or its related systems

3. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Dyadic Consultancy Pty Ltd or its content suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute, or create derivative works from any content without prior written consent.

4. Disclaimer of Warranties

The information on this website is provided “as is” without any representations or warranties, express or implied. Dyadic Consultancy does not warrant that the information on this website is complete, accurate, or up-to-date.

Nothing on this website constitutes professional advice. ISO certification outcomes depend on individual organisational circumstances and cannot be guaranteed.

5. Limitation of Liability

To the maximum extent permitted by Australian law, Dyadic Consultancy Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access to or use of this website.

6. Third-Party Links

This website may contain links to third-party websites. These links are provided for convenience only and do not signify endorsement. Dyadic Consultancy has no control over the content or availability of linked sites.

7. Privacy

Your use of this website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.

8. Governing Law

These terms are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of Queensland.

9. Changes to Terms

Dyadic Consultancy reserves the right to update these Terms of Use at any time. Changes will be effective immediately upon posting to this website. Your continued use of the website constitutes acceptance of the revised terms.

10. Contact

If you have questions about these Terms of Use, contact us:

• Email: info@dyadic.com.au
• Phone: 1300 DYADIC (1300 392 342)
• Location: Queensland, Australia

Privacy Collection Notice

Dyadic Consultancy Pty Ltd
ACN: 659 071 066 | ABN: 43 659 071 066
Last updated: April 2026

Who we are

Your personal information is being collected by Dyadic Consultancy Pty Ltd (ACN 659 071 066) (we, our, us, Dyadic Consultancy).

Contact details:
David New
Phone: 0414 292 757
Email: david@dyadic.com.au

What is in this notice?

This notice describes how we collect, hold, use, and share your Personal Information.

It includes:

• the kinds of Personal Information we collect;
• the reasons why we collect and use that information;
• who we share your Personal Information with;
• consequences if we are unable to collect your Personal Information; and
• how to access our Privacy Policy or contact us about our privacy practices.

What is Personal Information?

Personal Information includes information or an opinion about an individual that identifies or can be used to reasonably identify them. This can include a person’s name, age, gender, employment history, health information, residential address, and contact details.

What information we collect

We collect Personal Information about you when you engage with us directly or via a platform we operate. Personal Information we collect from you includes but is not limited to:

• information about your identity, such as your name and contact details (including your email and mobile number);
• your employment history;
• your skills and qualifications;
• information about your physical health; and
• information contained in identity documents (for example your driver’s licence or passport).

We may collect this information from you or a person acting on your behalf.

If you give us information about others, you must have authority to do so and tell them what is in this notice.

Why is your Personal Information being collected?

The purpose of collecting your personal information is:

• to confirm your identity and manage our relationship with you, including contacting you about any changes to products and services we have provided you;
• to identify, manage, and minimise security risks and prevent fraud, scams, and other unauthorised activities;
• to assess your qualifications and experience against any consulting engagement or programme eligibility;
• for any other purpose you consent to (or where you “opt-in”); and
• for any other purpose set out in our Privacy Policy.

What would happen if your Personal Information was not collected?

If you don’t provide your information, or if the information you give us is inaccurate or incomplete, we may not be able to assess your eligibility for the Sovereign Discount Programme or provide you with our consulting services.

Who we share your Personal Information with

The information we hold about you may be shared with:

• our technology and software service providers who assist us in delivering our services, such as cloud hosting, customer relationship management, accounting, and IT support platforms;
• certification and auditing bodies where necessary to deliver our consulting services; and
• government agencies where required by law.

All personal information is stored and processed within Australia. We do not disclose your personal information to overseas recipients. Should this change in the future, we will update this notice and our Privacy Policy accordingly.

How long we keep your Personal Information

We retain your Personal Information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our general retention periods are:

• Customer and business records (names, contact details, invoices, engagement records): 7 years
• Security and access logs: 2 years
• Authentication credentials: duration of use only (deleted upon deactivation)

When Personal Information is no longer required, we securely destroy or de-identify it in accordance with the Australian Privacy Principles.

Access to and correction of Personal Information and complaints

Please refer to our Privacy Policy for information on how to get access to or correct the Personal Information we hold about you, or how to make a privacy-related complaint.